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30-day money-back guarantee

If GoVPN Premium isn't right for you, get a full refund within 30 days of your first purchase — no questions asked.

1. What's covered

  • Your first Premium purchase (monthly or yearly).
  • Refund requests submitted within 30 days.
  • Subscriptions purchased via the App Store or Google Play.

2. What's not covered

  • Renewals after the first billing period (cancel any time before renewal to avoid being charged).
  • Repeat refund requests after a previously refunded purchase.
  • Charges from your phone carrier, store provider, or payment processor that fall outside our control.

3. How to request a refund

Apple App Store

Go to reportaproblem.apple.com, sign in, find your GoVPN purchase, and choose "Request a refund". Apple typically responds within 48 hours.

Google Play Store

Open the Play Store app → tap your profile → Payments & subscriptions → Budget & history → tap your GoVPN order → Request a refund.

4. Need help?

If your refund was denied by the store but you believe you're within our 30-day window, email sds with your order ID and we'll do our best to make it right.